Develop Frontline Leaders Who Drive Performance

Most frontline leaders got the job because they were good at the work, not because anyone trained them to lead. This 2-day virtual workshop gives new and developing supervisors the practical skills they need to set expectations, hold people accountable, and run a consistent shift.

Program Overview

Built for the frontline reality — quick decisions, real-time pressure, varying experience levels on the team.

  • Includes structured role-play of difficult conversations with peer feedback
  • Connects leadership behaviors directly to compliance outcomes (OSHA, HLAC, TRSA, ANSI/AAMI ST65)
  • Communication strategies that work for new hires, veterans, and ESL team members

Fees

  • Individual Registration: $249

Register by June 18th to receive Early Bird discount of $50 off.

Contact Us for Group Registration Discounts. 

Who Should Attend

New and emerging frontline leaders in commercial laundry and healthcare linen, supervisors and team leads, high-performing employees being prepared for leadership roles, and plant managers and GMs responsible for developing frontline supervisors.

What You’ll Learn

How to confidently move from doer to leader, set and reinforce clear expectations, communicate in a way that builds trust, address performance issues early, and lead consistently in a compliance-driven operational environment.

Included Tools

Leader Transition Framework, Expectation Setting Template, Conversation Planner for Difficult Situations, and Daily Leadership Rhythm Checklist.

Two Live Sessions

June 24-25, 2026

1:00 – 4:00 PM ET

Each day

Live on Zoom

Register now and save $50 with early bird pricing through June 5.