IMPACT Conference
Join us at the stunning Marriott Grand Resort for the 2026 ALM IMPACT Conference. Private beaches, pools, golf, tennis, a spa, and historic Southern charm set the stage for an unforgettable event.
Education, Networking, and Southern Charm—Experience IMPACT 2026.
Get ready to experience the 2026 IMPACT Conference at one of the South’s most scenic and storied destinations—the Marriott Grand Resort in Point Clear, Alabama. With private beaches, sparkling pools, championship golf, tennis courts, a world-class spa, and historic charm, this waterfront resort offers something for everyone.
Whether you come for the education, the connections, or the setting, you’ll leave refreshed, motivated, and equipped to make a bigger impact in your organization and in the industry.
Inspiring keynote presentations and general sessions that challenge and energize.
Three educational tracks designed to deliver practical knowledge you can put to work immediately.
Impactful Connections, our fast-paced business matchmaking event that helps you meet more people in less time.
Evening events that blend fun, relaxation, and plenty of networking.
Schedule of Events
The IMPACT Conference blends education, networking, and downtime. Each day features a general session, breakouts, and plenty of opportunities to connect with other attendees.
Opening Keynote: Regenerate
Jessica StollingsJessica Stollings
Jessica Stollings is a nationally recognized speaker, author, and trainer with nearly 20 years of experience in generational diversity and inclusive leadership. She has delivered 500+ keynotes nationwide and partnered with 200+ organizations. Co-founder of Regenerate and an adjunct faculty member in executive education, her award-winning work helps leaders turn differences into strengths and foster meaningful cross-generational collaboration.
Closing Keynote: Rising Beyond the Impossible
Jon-Adrian “JJ” VelazquezJon-Adrian “JJ” Velazquez
Jon-Adrian “JJ” Velazquez is a justice reform advocate exonerated in 2024 after 27 years of wrongful conviction. During incarceration, he led initiatives at Sing Sing, including organizing TEDx events, educational programs with Hudson Link and Columbia University, and Voices From Within. His advocacy expanded nationally through the Pulitzer Prize–finalist podcast Letters from Sing Sing, the book The Sing Sing Files, the Emmy-winning docuseries The Sing Sing Chronicles, and the A24 film Sing Sing.
Meet our Speakers
Adam Leen, Plant Manager and is a Registered Linen and Laundry Director (RLLD) and a Certified Linen and Laundry Manager (CLLM), with 18 years of experience at Textile Care Services, His background combines hands-on plant operations with leadership focused on efficiency, compliance, and service excellence.
Presenting:
- Innovate & Elevate: Fresh Strategies for Plant Managers and Production Teams
- Overcoming Laundry Challenges in Hospitality: Solutions for Smooth Operations
Ammar Khan has been the CEO of Calderon Textiles since 2021, leading the company’s growth and expansion across the U.S. He joined in 2011, developing a Supplier Development Framework to improve lead times and quality. With a background in Oil & Gas, he later led multiple sales teams before serving as VP of Sales from 2017 to 2021, focusing on strategy and process improvement. Known for fostering long-term partnerships, Ammar has played a key role in expanding Calderon’s distribution network and securing multiple Supplier of the Year recognitions.
Presenting:
- RFID in Laundry Operations: Insights, Implementation, and Impact
- Brand by Design: How Purchasing Choices Strengthen Your Market Identity
Antonio Casillas has proudly been part of the Southern Oregon Linen Service team for the past 12 years. His journey with the company began in the soil linen department, where he built a strong foundation through hands-on experience. Over the years, Antonio worked every position within the laundry, gaining a deep understanding of day-to-day operations and the importance of teamwork. This well-rounded experience led to his promotion to General Manager, a role he has served in for the past four years.
Presenting: Innovate & Elevate: Fresh Strategies for Plant Managers and Production Teams
Carlene Young, CHESP, is the Linen Distribution and Environmental Services Program Manager for MultiCare Health System in Tacoma, Washington. With over 15 years of healthcare leadership experience, she specializes in system-wide linen stewardship, utilization management, par optimization, and cost prevention. Carlene focuses on data-driven strategies that reduce waste, improve linen availability, and support patient care while building strong vendor partnerships and high-performing teams.
Presenting: Maximizing Efficiency Through Quarterly Par Reviews: Reducing Costs and Improving Linen Utilization
Chuck Rossmiller is the Director of Field Sales for Medline Industries and is based in Janesville, WI. 2026 marks Chucks 35th year in healthcare laundry and textiles. Chuck is actively involved in industry education and advocacy including work with ARTA, TRSA and ALM.
Presenting: How AI and Automation Are Shaping the Future of Operations
Dan Sanchez is a seasoned professional with 37 years of industry experience. He is the President of the Sanchez Advisory Group and a Board Member of the Southern Illinois University Alumna Association. His career includes key roles in Medline Industries, where he served as VP of National Accounts, working with Healthcare Group Purchasing Organizations, Integrated Delivery Networks, and the Commercial Laundry industry across North America. He also held leadership roles as Chief Business Officer at Eleks, a Ukrainian-based software company, and VP of Sales and Marketing at Emerald Textiles in San Diego. His commitment extended further as a Board member for both TRSA and ARTA.
Presenting: Driving Strategic Sales: Turning Relationships into Long-Term Revenue
David Koma serves as Vice President of RFID Solutions at Positek RFID, a Fujitsu company and global IT services leader. In this role, he leads the strategic direction of the Positek RFID team across sales, marketing, operations, product development, and field service. With more than 35 years of technology leadership experience, David has built a track record of developing and scaling successful ventures across multiple industries. He’s driven by a passion for solving complex challenges and translating emerging technologies into meaningful business outcomes. David’s leadership philosophy centers on building high-performance teams that forge genuine partnerships with customers, delivering solutions that create lasting value.
Presenting: RFID in Laundry Operations: Insights, Implementation, and Impact
David Middleberg is Vice President of Hospitality at Berkshire Blanket & Home Co., with over 30 years of experience in the textile industry. He specializes in global sourcing, supply chain management, product development, and marketing, with a focus on hospitality textiles. Trained in textile engineering and chemistry, David leads teams delivering high-quality, sustainable linen solutions and brings decades of end-to-end industry expertise.
Presenting: From Fiber to Finished Product: Understanding the Textile Manufacturing Process
Doug Story is a seasoned leader in the specialty cleaning chemicals industry with over 40 years of experience. He currently consults for the Small Business Technology Development Center at Western Carolina University and serves as President of MorgenBrooke LLC. Doug has held executive roles in technical development, marketing, and global business development, including positions at SC Johnson Wax and JohnsonDiversey Inc. He is also an author, inventor and holds patents in RFID technology. Doug earned his BS from Western Carolina University and an MBA from Loyola University Chicago. He enjoys time with his family and golf outside of work.
Presenting: Tapping Into Opportunity: How to Use State and Federal Resources to Grow Your Laundry Business
Living the laundry dream since 2013. Eric Williams is a healthcare laundry operations leader specializing in plant performance, team development, and company growth. I have a hands-on leadership style focused on operational excellence with a passion for building systems and teams that win. Outside of work I enjoy spending time with my wife Rebekah and our two kids, Cari Jo, 4 and Oliver, 2. We’ve recently moved to Louisiana and have been actively embracing the local culture as a family.
Presenting: Driving Strategic Sales: Turning Relationships into Long-Term Revenue
Greg Eubanks is the Group Vice President of Hospitality at Standard Textile, where he has spent 36 years working with institutionally focused customers in the healthcare and hospitality markets. During the past 25 years, Eubanks’ focus has been on developing solutions that assist hospitality customers reduce their internal operational costs while enhancing and improving the overall guest experience. Understanding how textiles are a critical component of guest satisfaction has guided Eubanks and Standard Textile in developing industry breakthrough solutions such as Room Ready For You Laundered with Tide, Centium Core Technology sheeting and terry, Gradient terry and OneSTEP, One Solution To Enhance Productivity, among others. A graduate of the University of Cincinnati with BBAs in marketing and management, Eubanks lives in Cincinnati with his wife, Tracy, and they have been blessed to share four beautiful adult children together.
Presenting: Hospitality Linen Trends: Optimizing Performance, Efficiency, and Value
Gregory Gicewicz is a nationally recognized authority in healthcare linen processing, infection prevention, and compliance. He serves as Chief Operating Officer of Fillmore Linen Service and is President and CEO of Compliance Shark, advising hospitals and laundries nationwide. A past president of the Healthcare Laundry Accreditation Council (HLAC), he is the author of Linen Saves Lives and a frequent contributor to leading healthcare and facilities publications. Gregory previously led Sterile Surgical Systems and spent 14 years at Microsoft in senior operational roles. He holds a BA in Chemistry and Physics from Harvard University and is known for advancing national standards in healthcare laundry and patient safety.
Presenting:
- Bridging the Gap: Strengthening Collaboration Between Laundry and Infection Prevention Teams
- Inclusive Workforce Strategies: Leveraging Diverse Talent for Stronger Operations
Jason Hartsell is Corporate Vice President of Operations at United Hospital Services, overseeing production, maintenance, customer service, sales, and distribution. He has advanced through multiple roles within UHS and is a frequent educator and industry speaker on linen utilization and cost management. Jason holds a BA from Indiana University, an MBA from Indiana Wesleyan University, and is a U.S. Army veteran.
Presenting: RFID in Laundry Operations: Insights, Implementation, and Impact
Jeff Courey is the President & CEO of George Courey Inc, a prestigious 115-year-old institutional textile business renowned for manufacturing and distributing reusable healthcare products across North America. He is a sought-after speaker and thought leader, captivating audiences with insightful presentations on the evolving state of the global textile industry. Jeff’s influence extends to esteemed industry organizations, where he sits on the Board of Directors of both the Healthcare Laundry Accreditation Council (HLAC) and the American Reusable Textile Association (ARTA).
Presenting: Global Forces, Local Impact: Navigating Opportunity in the Institutional Textile Supply Chain
Jill Kappers brings 38 years of healthcare support services experience at Mayo Clinic in Rochester, Minnesota, with a career spanning Environmental Services and Hospital Linen Distribution. She currently provides operational oversight of linen distribution across Mayo Clinic Health System in Minnesota and Wisconsin, manages linen acquisitions, and serves as a Midwest regional linen resource—supporting the movement of more than 30 million pounds of linen annually. A Certified Laundry and Linen Manager (CLLM), Jill is Silver Certified through the Mayo Clinic Quality Academy and holds a bachelor’s degree in business management. She has played a key role in advancing linen safety, reliability, and resilience, including developing the Midwest Linen Contingency Program and the Linen Planned Purchasing Program.
Presenting: Partnering for Performance: How Hospitals and Laundries Are Cutting Costs and Improving Satisfaction
Jim Slatcher is a 40-year, second-generation member of the laundry industry who has served as LAVATEC’s western regional sales manager since 2016. He has managed laundry facilities as small as 30 employees with 2 million pounds of volume, up to large operations with 700 workers processing over 60 million pounds annually Jim works with customers in the western United States and Canada, Mexico, and South America, and represents LAVATEC at ALM and TRSA events.
Presenting: Innovate & Elevate: Fresh Strategies for Plant Managers and Production Teams
John Kroboth is a sales and account management professional with 30 years of successful experience. For the past 4+ years, John has been helping business owners and managers gain visibility into their company vehicle’s whereabouts, vehicle health status and driver behavior.
Presenting: The Cost of Aggressive Driving: Fuel, Wear and Liability
John Tingue is a fifth-generation leader and Regional Sales Manager at Tingue, focused on sales strategy, operations, and digital transformation. He leads initiatives across SAP, Shopify, and HubSpot to modernize quoting, ordering, and sales operations. Prior to joining Tingue, John worked in Advertising and Technology roles at Blis, GroundTruth, Twitch (Amazon), Hulu, and CBS. His great-grandfather, William M. Tingue, is a member of the NAILM Hall of Fame. Beginning in August, John will be pursuing an MBA at Loyola University–Chicago.
Presenting: How AI and Automation Are Shaping the Future of Operations
Kevin Schwalb serves TRSA as the Vice President of Government Relations. Since arriving at TRSA in 2010, Schwalb has transformed TRSA, and the industry’s, advocacy programs at the federal state and local level. His accomplishments include advancing reusable healthcare PPE, cutting Texas’ franchise tax rate for industrial laundries in half, reforming California’s Title 22 regulations, and securing essential-service status for the industry during COVID-19.Prior to coming to TRSA, Kevin was a Presidential Appointee in the George W. Bush administration at the Department of Labor collaborating directly with the Secretary of Labor Elain Chao on issues involving OSHA, Wage & Hour and the EEOC. Prior to the Department of Labor Kevin was the Federal Legislative Director to the National Association of Home Builders for environmental policy dealing with the Clean Water Act and the Clean Air Act.
Presenting: From Policy to Progress: Advancing the Laundry & Linen Industry Through Advocacy
Khawar Qureshi, CLLM, is a hospitality leader with more than 30 years of experience in laundry operations, housekeeping partnerships, and resort management. He began his career in Jacksonville, Florida, expanding a successful laundry and dry-cleaning business that served major hotel brands and community institutions. Since then, he has held leadership roles at world-class properties including Ponte Vedra Inn & Club, Sea Island Resort, multiple Ritz-Carlton locations, and now Thunder Valley Casino Resort in California. His expertise in operational excellence and team collaboration continues to elevate guest experiences across the industry.
Presenting:
- Linen Awareness: Empowering Housekeepers for Operational Excellence
- Leading with Purpose: Building Resilience, Inspiring Growth, and Driving Continuous Improvement
Kristi Sanders is Vice President of Customer Success at ABS Laundry Business Solutions, where she works closely with commercial laundry operators and healthcare customers to support successful software implementations and long-term partnerships. With years of hands-on experience in the laundry and textile services industry, Kristi brings a practical, customer-focused perspective shaped by real-world delivery challenges and day-to-day operations. Known for her approachable style and deep industry knowledge, Kristi enjoys connecting people, asking the right questions, and helping teams and customers work through complex topics in a straightforward way. As a panel moderator, she brings curiosity, clarity, and a genuine interest in the experiences and insights of others.
Presenting: RFID in Laundry Operations: Insights, Implementation, and Impact
Liz Remillong is the Vice President of Business Development and Strategic Partnerships for Core Linen Services. Core Linen owns, operates and manages over 40 laundries across the USA and processes over 300 million pounds of linen annually. She has over 41 years of experience and has held numerous operational, sales, service and corporate positions within the healthcare laundry industry. Liz has been instrumental throughout her career on profitably growing operations by developing relations, focusing on client’s specific needs and expectations and building successful teams.
Presenting: Driving Strategic Sales: Turning Relationships into Long-Term Revenue
Mark has spent over 40 years in the laundry industry. In the industrial sector, Mark spent 25 years with ITSI (Industrial Towel Supply, Inc) and 15 of those years as president of the family business. Later Mark spent five years with G&K services leading the business in the Mid-Atlantic area. Mark spent 20 years in the healthcare laundry business as President of Up To Date Laundry. Retiring in 2024, Mark has stayed active in the laundry business and has provided consulting services industry wide through his new venture Lookout Point Advisors. Mark is also on the TRSA Editorial Board, and is a TRSA Hygienically Clean Auditor.
Presenting: Driving Strategic Sales: Turning Relationships into Long-Term Revenue
With a strong foundation in Hospitality and Commercial Laundry, Nick Schrader has built a dynamic career centered on driving growth through strategic relationship-building. Beginning in Marketing and advancing into a Regional Sales Manager role at Royal Basket Trucks, Nick has successfully penetrated new markets and delivered meaningful business impact. He brings expertise in market analysis, sales strategy, and operational optimization, pairing technical proficiency with strong leadership, communication, and a customer-centric mindset to deliver sustainable, results-driven solutions.
Presenting: Right-Sizing Your Inventory: Setting and Adjusting Par Levels in Hospitality Laundry
Rocco Romeo is Chief Executive Officer of HLS Linen Services and has spent his career in healthcare support services leadership. A Cum Laude graduate of the University of Ottawa, he holds a Bachelor of Commerce (Honors) and completed the Canadian Institute of Chartered Accountants examination. Rocco spent eight years at KPMG before serving as CFO of Hospital Shared Service. He became CEO of HLS Linen Services in 2000 and has led the company to industry leadership, improving performance by more than 60% in the past five years. He is a member and leader within ALM, HLAC, IAHTM, TRSA, NAILM, ARTA, IFI, and ABLASQ.
Presenting: RFID in Laundry Operations: Insights, Implementation, and Impact
Sara Reed, Director of Human Resources at Kannegiesser North America, with 20+ years in strategic HR leadership with extensive experience designing and implementing transformative human resources strategies across diverse organizations, from small businesses to multi-state, global operations. Known for building HR departments from the ground up, modernizing HR technology and processes, and fostering high-performing, engaged teams.
Presenting: Employee Branding: The Hidden Lever Behind Hiring, Retention, and Performance
Sarah Sinclair is the CCO of TEXO, where she leads customer strategy at the intersection of SaaS, data, and operational execution – driving retention, expansion, and long-term enterprise value. With deep experience across the laundry and hospitality industries, Sarah has built and scaled high-performing sales, service, and marketing engines that translate customer insight into predictable growth. She is known for simplifying complex challenges, aligning teams around outcomes, and turning customer experience into a measurable competitive advantage. Relentlessly focused on ROI, Sarah partners closely with clients to deliver tailored, results-driven solutions that support scale and sustainability. Her leadership style balances commercial discipline with genuine connection – earning trust while pushing performance.
Presenting: How AI and Automation Are Shaping the Future of Operations
Stephanie has more than 25 years of healthcare experience specializing in Environmental Services and Laundry/Linen. Her expertise includes driving cost savings, improving operational efficiency, and strengthening contract compliance. Key achievements include expanding laundry and linen programs, growing revenue by over 20% across support services, and supporting regulatory audits and training to reduce HACRP penalties. Prior to Vizient, she spent six years as a senior healthcare consultant in military hospitals and served as Director at multiple medical centers. Stephanie holds a Bachelor’s degree in Business Administration from WGU and is CHESP certified.
Presenting: From Contract to Partnership: Evolving the Laundry Vendor Relationship for Greater Transparency and Performance
Tiffany Brady is a healthcare operations leader with more than 25 years of experience in support services, including commercial laundry, linen distribution, EVS, and patient transport. As a Consultant for Support Services at Vizient, she partners with hospitals nationwide to improve performance, reduce costs, and enhance patient and staff experience. Previously, Tiffany held senior leadership roles at Bronson Healthcare, Ascension Borgess, and West Michigan Shared Hospital Laundry, achieving HLAC accreditation and measurable cost savings. She holds a master’s degree in Management and Leadership from WGU, a bachelor’s degree in Public Relations from Western Michigan University, and is CMIP certified.
Presenting: From Contract to Partnership: Evolving the Laundry Vendor Relationship for Greater Transparency and Performance
Director of Corporate Accounts for Textile Care Services- a Division of Healthcare Linens Services Group, serves as the president of the Upper Mississippi Valley Chapter and is the chair of ALM’s education committee. Holds CLLM and MHLM. I have been in the laundry business for 28 years.
Presenting: Partnering for Performance: How Hospitals and Laundries Are Cutting Costs and Improving Satisfaction
Shane Woodson, RLLD, has extensive experience in healthcare support services and operational management. Since 2005, he has served as Senior Advisor for Laundry Services at SourceAmerica, supporting the AbilityOne Program by promoting product integrity, education, and job creation for people with disabilities. Previously, Shane spent more than 20 years with ServiceMaster-Aramark, managing large healthcare systems including Baptist System of Kentucky and Duke University Health System. He holds a Bachelor of Science in Industrial Management and Business Administration from Berea College and is a past national board officer and current chapter president within the Association for Linen Management, as well as a board member of ARTA.
Presenting: Inclusive Workforce Strategies: Leveraging Diverse Talent for Stronger Operations
Registration Fees
Early Bird pricing ends February 12, 2026.
**Deadline extended due to winter storm.
Operator Members
$895 Early Bird
$1,145 Regular
Operator Non-Members
$1,095 Early Bird
$1,345 Regular
Supplier Members
$1,095 Early Bird
$1,345 Regular
Supplier Non-Members
$1,095 Early Bird
$1,345 Regular
Interested in Attending? See us at registration in the conference center at The Grand.
One Grand Blvd.
Point Clear, Alabama 36532
Regular Room Rates – start at $249 for Standard Room
Government Room Rate – $163 for Standard Room
*Rooms at the government per diem rate are exclusively available for government employees. Please request the access code to complete your booking.
The ALM room block has closed. Please contact hotel reservations at 1-251-928-9201 for assistance.
Transportation
Airport shuttle reservations from Pensacola International Airport (PNS) to the Marriott Grand are now closed. We do have a limited number of seats that may still be available. These will be assigned on a first confirmed basis.
If you would like to check availability, please email chorsley@almnet.org
Arrival Shuttles – Monday, March 2, 2026
Shuttles will depart from Pensacola International Airport to the Marriott Grand Resort at:
10:00 AM, 12:00 PM, 2:00 PM, 4:00 PM, and 6:00 PM*
Departure Shuttles
Shuttles will depart from the Marriott Grand Resort to Pensacola International Airport at:
- Thursday, March 5: 1:00 PM and 2:30 PM*
- Friday, March 6: 8:30 AM*
Pensacola International Airport
2430 Airport Blvd, Pensacola, FL 32504
Distance: 61 miles
*ALM offering complimentary shuttle service to and from this location
Sponsorship Opportunities
Why Sponsor IMPACT 2026?
IMPACT is ALM’s premier event bringing together industry leaders for education, networking, and collaboration at the Marriott Grand Resort in Point Clear, Alabama. Rated 9.8/10 by participants, IMPACT is where operators, vendors, and executives shape the future of laundry and linen management.
Maximum Visibility
Your brand stands out in front of decision-makers—90% of attendees hold management or leadership roles.
Industry Credibility
Align with the industry’s most trusted association and its highest-rated event.
Stronger Connections
Build meaningful relationships with operators, GMs, executives, and key purchasing influencers.
Lasting Impact
Sponsorship connects your brand directly to the conversations, partnerships, and purchasing decisions driving the industry forward.
IMPACT 2026 Sponsors
