|Test Piece Monitoring Program|
Textile Care Quality Assurance
Laundry customers are often unaware of the magnitude and complexity of the wash process, and misconceptions about the process can lead to concerns based on assumptions. The customer’s objective is that the textiles delivered to them are properly processed and appropriate for use. ALM has developed a number of resources to communicate clearly the quality of services that are provided. Order form
Policies are developed to ensure that appropriate practice guidance is followed when processing textiles. But laundry processing is a collaborative effort between man and machine; what designs are in place to identify when glitches occur? What are the measures for quality products? A test-piece monitoring program provides a continual monitoring process, validated by an independent third-party system that can provide assurance of compliance with processes.
Unlike other test-piece programs, ALM utilizes an independent third-party laboratory to assess the process. A treated test-piece textile swatch is processed with the textiles to be evaluated. The textile swatch is processed by the laboratory and results provided to the laundry. The results are sent in an easy to read format along with a separate page detailing common problems and solutions with the wash process.
An ongoing (i.e. quarterly) assessment of terry products, apparel, sheeting, and/or surgical products provides a thorough ongoing quality assurance program for your customers. This process can confirm continuous quality processing and identify trends and outliers that suggest adjustments may be necessary in advance of customer dissatisfaction. An ongoing test-piece monitoring program can:
A yearly subscription for 12 textile swatches allows a facility to analyze their processes for three textile types/products each quarter throughout the year. Test-piece swatches are available in a 5-wash or 20-wash test format allowing processors to complete the test-piece process within one week/five days on each type/product tested.
The Quality Assurance Test-Piece Process
Once the laundry processor selects the subscription that best meets their needs, all test-piece swatches for the year will be shipped by UPS. Each facility determines their schedule for testing. Key wash parameters should be monitored and recorded for each test-piece swatch processed including at a minimum:
Recording this information will be essential in problem-solving/resolution if the test-piece results indicate less than adequate outcomes. Changes may then be implemented with results from subsequent testing providing confirmation of appropriate process improvement. Purchase
Members receive a discount from the rates above when ordering swatches with their dues renewal.
Special Textile Testing Program
This program is utilized on an as-needed basis, typically when a problem occurs with a textile and an independent assessment is needed to identify the source of the problem. To utilize this service, please contact the UK Textile Testing Laboratory directly by email at EEaster@uky.edu or by phone at 859-257-7777.