Details
ALM makes earning contact hours easy. Both RLLD and CLLM certifications require earning 45 contact hours every three years, but the types of contact hours between the two vary. RLLD certification recipients must earn 30 hours of Laundry/Linen related education and 15 hours of General Management, while CLLM certification recipients must earn 25 hours Laundry/Linen and 20 hours General Management.
If you're an ALM member, we track your hours for you as a benefit of membership. Non-members may pay $80 every three years for the contact hour tracking service. Please Contact Us with any questions.

How Can I Earn Contact Hours?
ALM offers multiple ways to earn contact hours through ALM trainings and events. With all ALM-hosted opportunities, you do not have to report your hours; they are recorded automatically! For chapter events or other industry events, you must report your hours to ALM for credit. Review Contact Hour Guidelines for more information.
Reporting Contact Hours
For non-ALM contact hour sources, please submit proof of participation to info@almnet.org. Acceptable proof of attendance includes:
- A certificate that includes the participant name, name of the educational program, program date, length of program, and an authorized signature.
- If a certificate of participation is not provided, the ALM Contact Hour Tracking Sheet may be substituted.