Attendee Details

Hotel Information

Students are encouraged to stay at the Hilton Knoxville Airport in Knoxville, Tennessee. This will be the location of all session meetings and classes. The standard room rate is $139 per night when you book by March 31, 2025 and can be booked by calling 866-422-0552 and asking to book in the ALM Laundry & Linen College block or by following the booking link below. If booking at the government rate please use this booking link. You will have to provide goverment ID at check-in.

Training Location

This session will be Monday through Friday, April 7 - 11. 2025, Hilton Knoxville Airport, 2001 Alcoa Highway, Alcoa, Tennessee 37701

Transportation

The closest airport is the McGhee Tyson Airport (TYS), which is beside the hotel.

Class Schedule 

Sunday, April 6, 2025  Student Arrivals Throughout the Day

• 6 PM – Registration Check In in hotel lobby

Monday, April 7, 2025

• 8 AM – Noon – QAPI
• 1 PM – 5 PM – Infection Prevention

Tuesday, April 8, 2025

• 8 AM – Noon – Basics of Textiles
• 1 PM – 5 PM – Textile Selection and Bid

Wednesday, April 9, 2025

• 8 AM – Noon – Linen Management
• 1 PM – 5 PM – Linen Distribution and Par Levels

Thursday, April 10, 2025

• 8 AM – 12 PM – Linen Benchmarking, Performance Indicators, and Replacement Budgeting
• 1 PM – 5 PM – Packrooms and Surgical Textiles

Friday, April 11, 2025

• 8 AM – 10 AM  – Team Project Presentations
• 10 AM -1 PM – RLLD Examination

*Students should plan to spend 1-2 hours each evening preparing for team project presentation

Register for Textile Care Services

Class Descriptions

Quality Assurance Process Improvement

Learn how to develop and map out a plan to identify and maintain quality services and products, areas for improvement, and how to achieve targeted goals.

Basics of Textiles

Mastering the selection process for new textile products requires a keen understanding of how the product will perform for its intended use, the product lifespan, and how it will withstand the commercial laundering process. That starts with understanding components such as thread count, warp versus fill, along with the physical attributes of fibers and fabric.

Infection Prevention

Providing a safe working environment for textile care employees who produce hygienically clean textiles is job one. Learn about the chain of infection and the key elements of the wash process that provide microbiocidal action.

Textile Product Selection & Bids

Knowing what you want is only half the battle but communicating that need clearly to the manufacturer/distributor is paramount. Learn how to develop solid specifications resulting in a more competitive bid process and how to apply cost calculations such as cost per use and cost benefit analysis to justify purchases.

Linen Management and Utilization

Minimizing linen usage is dependent upon collaborative efforts among everyone along the linen cycle, including linen users. Identify high loss and usage areas through tracking, and target improvement with education and practice adaptations,

Linen Benchmarking and Performance Indicators

Data is the key to measuring efficiency. Managing the linen services department requires knowledge of key benchmarks in cost, usage, and replacement. Learn how these metrics are calculated as well as a systematic approach for replacement budgeting.

Linen Distribution & Par Levels (Healthcare)

This program will provide insight into determining the appropriate par level, methods of delivery to the customer and how to maintain control over those products.

Packroom Textiles

Reusable surgical textiles have gained attention in the past few years. This introduction to packroom textiles and processes will cover the levels of protection, required testing and creation of surgical packs.