Contact Hour Quizzes
As a membership benefit, ALM members can earn contact hours by reading articles previously published in fresh Magazine and other publications, then taking a quiz. To earn contact hour credit, click on the link of the article, read it, then after completion, select the corresponding quiz. Members must sign in to access the quizzes. Complete each question and follow the instructions provided.
You will see your score immediately, and if you score 70% or more, you will receive one contact hour.
Please note: Quizzes may only be completed once for credit.
32. Selecting Emergency Eyewash Stations: Five Main Elements of an Emergency Eyewash Program
Laundry/Linen
44. Recovering from Poor Service: Developing a Service Recovery Program for Your Business
General
57. Prion Diseases: A Review for Linen Mangers in Healthcare Facilities
Laundry/Linen
59. Ergonomics ROI: Impacting Workers' Compensation Costs, Productivity, Quality, and Revenue
Laundry/Linen
65. Hardwired for Excellence: A Collaborative Solution to Linen Utilization
Laundry/Linen
68. Houston...We have a problem: Learning How to Succeed From Our Short Falls
General
80. Creating Success: Motivating Your Workforce to Achieve Higher Customer Satisfaction
General
82. Radiation Medicine: Exercising Caution While Dispelling the Myths
Laundry/Linen
88. Expect the Unexpected: Anticipating the "Worst Case Scenario" Can Ensure Success
Laundry/Linen
93. Money in Your Pocket: Compliance with OSHA's Bloodborne Pathogen Standard Pays
Laundry/Linen
100. Everything That Glitters Isn't Gold: Prep for Major Equipment Purchasing
Laundry/Linen
110. Treating HLSD: Has Your Property Been Diagnosed with Hotel Laundry Staffing Disorder?
Laundry/Linen
111. Eliminating Waste from Your Organization: How Understanding Lean Six Sigma Can Help You
Laundry/Linen
116. Letting Money Go Down the Drain? How Preventive Maintenance Pays Off
Laundry/Linen
117. Turning Perception into Reality: Creating a Brand Through Packaging and Marketing
General
118. Behind the Mask: Uncovering the Secrets of a Good Customer Service Manager
General
120. Small Wonders or Big Headaches: The Use of Nanotechnology in Antimicrobial Textiles
Laundry/Linen
128. Temporary Workers, Permanent Concern: How to Ensure Safety and Compliance for an Ever-Changing Workforce
Laundry/Linen
133. One Size Does Not Fit All: Tailoring Laundry Contracts to Your Needs
Laundry/Linen
134. Maintaining Patient Slings: How to Make Sure a Healthcare Boon isn't a Laundry Headache
Laundry/Linen
136. Redesign or Build? Invest in Expansion? These Are the Questions...
Laundry/Linen
156. Up in Smoke Revisited: Workplace Considerations of Legalized Marijuana
General Management
158. Mission Accomplished: Hiring Veterans to Address Labor Woes
General Management
159. Serving Those Who Served: Linen-management Companies Play Vital Role for VA Hospitals
General Management
161. Stop The Hoarding! Stockpiling Linen Causes Problems for Hospitals and Linen-Management Companies
Laundry/Linen
166. Keeping Textiles from becoming Vectors in Long-term Care Facilities
Laundry/Linen
168. Smooth Transitions: Preparing your Company for a Change in Ownership
General Management
171. The Wash Must Go On: Maintaining Operations During a Labor Shortage
General Management
190. The Power of Partnership Building Relationships Between Laundries and Their Healthcare and Hospitality Clients
General Management
195. Identifying Money Pits and Opportunities to Save in a Laundry Operation
Laundry/Linen
196. Reducing Linen Usage: Is the Time Right for Increased Collaboration?
Laundry/Linen
200. Boost Your Sales Throguh the Use and Application of a Defined Sales Process
General Management
201. Enhancing Customer Service: Strategies for Exceptional Experiences
General Management
203. Regulate, Collaborate, and Document: Conflict Resolution for Grownups
General Management
204. Unlocking Potential: Exploring the Transformative Power of Coaching and Mentoring
General Management
207. Social Media Mastery: Excelling in the Ever-shifting World of Social Media
General Management
208. Investing in Your Team's Future: The Importance of Effective Employee Training in the Laundry & Linen Industry
Laundry/Linen
209. Nurturing Excellence Strategies for Employee Engagement and Satisfaction in the Laundry & Linen Indusrty
General Management
210. Pipepline to Leadership: Hiring From Within Saves Time and Improves Loyalty and Morale
Laundry/Linen
211. Crafting Your Future: Strategies for Career Development in the Laundry & Linen Industry
Laundry/Linen
213. Production Efficiency: A Commitment to a Continuous Culture of Improvement
General Management
214. The Art of Equipment Maintenance: Proactive Strategies for Longevity
General Management
215. Beyond the Thread Count: Contrasting Priorities in Healthcare and Hospitality Linens
Laundry/Linen
216. It's in the Policy: Developing and Monitoring Linen Policy Effectivness
Laundry/Linen
217. The Linen Loss Epidemic: Tips for Laundry Operations and Linen Departments
Laundry/Linen
218. The Case For Reusables Seems Clear So Why Isn't Everyone Onboard?
Laundry/Linen
220. Beyond the Contract: Transforming Laundry Services into Partnerships
General Management
225. Strategic Planning: The One Process That Keeps You on Track
General Management
