Hospitality textiles cover a wide range of products, from bedding, bath, spa, poolside, cleaning, and the gym or fitness center. There are also uniforms for hotel staff, including the front desk (sometimes requiring dry cleaning services), housekeeping, support staff, and wait staff.
Food and beverage (F&B) is a subcategory of hospitality textiles and includes tablecloths, napkins, chef apparel, and kitchen textile products, such as mops.
Hospitality and F&B products are processed at a laundry either on the hotel property or processed by a commercial or industrial laundry processor. It is rare that either of these types of operations are regulated when it comes to processing textile products.
Hospitality Linen Management
Providing high quality textile products on the bed, in the bath, at the restaurant, at the pool and in the spa requires adequate par levels and an efficiently run laundry operation. Hotels are renowned for low textile par levels, believing that they are saving money by purchasing less textiles. However, the cost of guests waiting for towels hours after they check-in or not having adequate towels in the room for the number of guests checked in may not be calculated.
Correcting Laundry Problems
Hotels face a wide variety of soil problems. Knowing how best to treat those special soils requires an understanding of the textile product, how the chemicals impact the soil, proper loading, and wash aisle management.
Soil sort classifications can save both time and money. Determining the typical soil and soil load on products can quickly aid a laundry manager in reducing costs, moving products through the laundry efficiently, and reducing wear and tear on textiles, equipment and manpower.