Hospitality Textiles

Hospitality textiles covers a wide range of products from bedding, bath, spa, poolside, cleaning, and the gym or fitness center. There are also uniforms for hotel staff, including the front desk (sometimes requiring dry cleaning services), housekeeping, support staff, and wait staff.

A subcategory, sometimes referred to as Food & Beverage (F&B), includes tablecloths, napkins, chef apparel, and kitchen textile products, such as mops.

Hospitality and F&B products are processed at a laundry either on the hotel property or processed by a commercial or industrial laundry processor. It is rare that either of these types of operations are regulated when it comes to processing textile products.

The warring over which hotel provides the most luxurious bedding, the softest towels, the plushest robe may be over but now guests have come to “expect” this as standard when traveling. Providing high quality textile products on the bed, in the bath, at the restaurant, at the pool and in the spa requires adequate par levels and an efficiently run laundry operation.

  • Effectiveness of towel reuse programs
  • Charging guests for taking the robe
  • A full house – what will your guests remember?

Hotels are renowned for low textile par levels, believing that they are saving money by purchasing less textiles. What’s the cost of guests waiting for towels hours after they check-in? Four guest in the room and there are only enough bath towels for three – do you think they’ll return? Short par levels result in:

  • Textiles worn out before their time
  • Increased labor due to overtime costs required to get linens in the rooms
  • Increased utility costs due to running half-loads to meet production time for the textiles on hand
  • Increased chemical costs due to multiple short loads – dispensing is based on a full load even if there is not a full load of textiles in the machine
  • Premature equipment failure

Hotels face a wide variety of soil problems. Knowing how best to treat those special soils requires an understanding of the textile product, how the chemicals impact the soil, proper loading, and wash aisle management.

Soil sort classifications can save both time and money. Determining the typical soil and soil load on products can quickly aid a laundry manager in reducing costs, moving products through the laundry efficiently, and reducing wear and tear on textiles, equipment and manpower.

  • Bloodborne Pathogens outside of a healthcare setting can be a simple situation if managed correctly. Assess personnel risks, develop a training program, and the problem is managed. What does OSHA say specifically to hotels regarding bloodborne pathogens.
  • Confined Spaces – recognizing them, communicating the dangers and preparation are essential to a confined spaces plan for the hotel laundry environment.
  • Control of Hazardous Energy
  • Walking & Working Surfaces
  • Safety Data Sheets

From Venus, Standard, & ADI

  • Determining par levels
  • Distribution challenges
  • A room is a room...except when it comes to the textiles