|Operations & Processing|
COMMERCIAL – Typically a for-profit laundry business operating in the community providing laundered textiles under contract for their customers. It is not unusual for the laundry to be located 200 or more miles from their customers.
The textiles are owned by the laundry processing company and rented by the consumer or owned by the customer who pays the laundry to service them – or a combination of both.
ON-PREMISE – Often referred to as an OPL, was the original model where the laundry is operated in the hospital, hotel, or university as a department or division. Economies of scale and tightening healthcare budgets saw a movement away from this model around the turn of the 21st century. It is not uncommon, however, for OPL operations to remain in Long Term Care environments, rural hospitals, and hotels/resorts.
COOPERATIVE – A laundry model surfacing in the 1970’s growing out of the rise of healthcare systems or as a joint venture between multiple healthcare institutions. A shared authority or board that maintains the role of decision-making and oversight of the fiscal and quality aspects of the operation. The term Central Laundry can be synonymous with a cooperative however most often the ownership lies with the parent hospital with the Central Laundry providing services for other similar customers within a geographical location.
These operational models provide textile services in and/or for hospitals, long-term care & assisted living facilities, clinics, hotels, restaurants, resorts, universities, military, sports complexes, and/or prisons.
Regulations specific to laundries are few but all must be compliant with applicable OSHA requirements (see safety section below for details).
Health care laundries - On-Premise and Cooperative models are subject to inspection by the hospital’s accrediting body, such as the Joint Commission, DNV, etc. Each of these organizations guidelines are designed to ensure the facilities compliance with the Center for Medicare and Medicaid Services (CMS) quality standards. These two models are also subject to unannounced periodic inspections by the state department of health, typically an annual visit.
OSHA – Laundries operate safely within the general industry regulations of the Occupational Safety & Health Administration. As with all federal safety guidance, state regulations may exceed the federal noted here. Generally accepted OSHA regulations impacting laundries include:
A printable glossary of terms is available.