Vital Threads Newsletter_MayB
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Connecting Laundry Processors and
Linen Management Professionals to vital information

May 2012

Laundry Specific Training for
Front-Line Staff



Louisville, KY
June 24-27, 2012

 Industry Leaders
Discuss Impact,
Threats &

Ed Kawsnick,
David Chadsey and
Doug Story
June 26, 2012

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Pepperdine University survey reveals HCAHPS impact on hospital service quality levels.

Consumers now have access to data previously unavailable to them. Will the hospital with higher scores attract more patients? This study surveyed 314 hospital health care executives' attitudes and beliefs on the impact that the HCAHPS had on service quality levels and CMS reimbursement

Making reviews work for the hotel industry

The hospitality industry has long utilized guest surveys but how can those results be used to impact revenues. What can be learned in hospitality laundry operations. Learn how here...

Nigeria arrests 45 illegal Chinese textile traders

Nigeria has arrested 45 Chinese textiles traders in its main norther city of Kano and plans to deport them according to a Reuters report today. Read of arrest details

 The Association for Linen Management
The industry's premier educational resource



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